STORE POLICY
SHIPPING POLICY
We ship products to the address provided during the checkout process. Please ensure that you provide accurate and complete shipping information to avoid any delays or misdeliveries.
We aim to process and ship orders promptly. However, delivery times may vary depending on your location and the shipping method chosen.
Shipping costs will be displayed during the checkout process.
RETURNS POLICY
We want you to be satisfied with your purchase. If you receive a damaged or incorrect product, please contact our customer support within 5 days of receiving the item to request a return or exchange.
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To be eligible for a return or exchange, the product must be unused, in its original condition, and accompanied by the original receipt or proof of purchase.
Refunds will be processed within 7 days of receiving the returned product, using the same payment method used for the original purchase. Shipping costs are non-refundable unless the return is due to our error.
PRICING & PAYMENT
All prices displayed on our website are in AUD and inclusive of applicable taxes unless otherwise stated.
We reserve the right to modify prices at any time without prior notice. However, once you place an order, the price will remain unchanged for that specific order.
Payment for your order must be made in full at the time of purchase. We accept various payment methods, which will be specified during the checkout process.
FAQ'S
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What payment methods do you accept?We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. The available payment options will be displayed during the checkout process.
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Are the colors of the products accurate on the website?While we strive to display the colors of our products as accurately as possible, please note that actual colors may vary due to individual monitor settings and lighting conditions.
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Do you offer custom-made or personalized products?Yes, select any painting you like and contact support on: info@indianart.com.au for custom size or framing. We may not be able to offer many frame sizes but can provide a custom painting size for the framed required etc.